Know Your Customer (KYC) Policy
ARKBRIDGE KNOW YOUR CUSTOMER (KYC) POLICY
Effective Date: 14/06/2026
1. PURPOSE
OrynthBridge Technologies Ltd (“ArkBridge”, the “Company”, “we”, “our”, or “us”) is committed to maintaining a robust Know Your Customer (“KYC”) framework designed to prevent fraud, money laundering, terrorist financing, sanctions evasion, identity theft, and other forms of financial crime.
This KYC Policy forms part of the Company’s broader compliance framework and should be read together with the Company’s Terms and Conditions, Anti-Money Laundering (“AML”) Policy, Privacy Policy, Risk Disclosure Statement, and any other applicable legal or compliance documents.
The Company applies a risk-based approach to customer identification and verification that is consistent with internationally recognised compliance principles and financial crime prevention standards.
2. SCOPE
This Policy applies to all individual clients, joint account holders, corporate entities, beneficial owners, authorised representatives, directors and officers of corporate accounts, and any other person acting on behalf of a client.
Verification requirements may vary depending on the customer’s risk profile, jurisdiction, account activity, transaction volume, ownership structure, payment methods, and the Company’s legal, regulatory, and compliance obligations.
3. CUSTOMER IDENTIFICATION REQUIREMENTS
Before providing certain services, processing transactions, enabling trading activity, or approving withdrawals, the Company may require a client’s identity to be verified.
The personal information collected may include the client’s full legal name, date of birth, nationality, residential address, email address, telephone number, and tax residency information.
The Company may also require a valid government-issued photographic identification document, such as a passport, national identity card, driving licence, or another identification document approved by the Company.
To verify a client’s residential address, the Company may request a utility bill, bank statement, government correspondence, tax document, or another acceptable proof of address. Such documents must generally be recent and must clearly display the client’s full name and residential address.
4. RISK-BASED VERIFICATION APPROACH
ArkBridge applies a risk-based methodology when determining the nature and extent of the verification measures required for a particular client.
Relevant factors may include the client’s country of residence, nationality, source of funds, source of wealth, transaction behaviour, account activity, payment methods, sanctions exposure, politically exposed person status, adverse media findings, and any applicable legal or regulatory considerations.
Clients assessed as presenting a higher level of risk may be subject to enhanced due diligence, more extensive documentation requirements, additional approvals, and increased ongoing monitoring.
5. TIMING OF VERIFICATION
The Company reserves the right to request identity verification or supporting documentation at any stage of the client relationship.
Verification may be required during registration, before account activation, before deposits are accepted, before trading privileges are granted, before withdrawals are processed, during periodic account reviews, whenever suspicious or unusual activity is identified, or whenever required by law, internal policy, or the Company’s risk assessment.
Completion of the registration process does not guarantee immediate or unrestricted access to all Platform services.
6. SOURCE OF FUNDS VERIFICATION
The Company may require clients to demonstrate the legitimate origin of funds used to fund their trading accounts or conduct transactions through the Platform.
Acceptable supporting evidence may include employment income records, salary statements, bank statements, business income records, investment account statements, inheritance documentation, property sale documentation, tax records, or other evidence considered appropriate by the Company.
The Company may request additional documents, explanations, or transaction records where the source of funds cannot be established to its satisfaction.
7. SOURCE OF WEALTH VERIFICATION
Where required by a client’s risk profile, transaction volume, account activity, or applicable compliance obligations, the Company may request evidence showing how the client’s overall wealth was accumulated.
Supporting documentation may include business ownership records, audited financial statements, investment portfolio statements, inheritance records, trust documentation, property ownership records, tax filings, or any other relevant evidence.
The Company reserves the right to require additional information where the documentation provided is incomplete, inconsistent, or insufficient to establish the client’s source of wealth.
8. POLITICALLY EXPOSED PERSONS (PEPs)
The Company applies enhanced due diligence measures to clients identified as Politically Exposed Persons (“PEPs”).
A PEP may include a current or former senior government official, member of parliament, senior judicial official, senior military officer, executive of a state-owned enterprise, immediate family member of a PEP, or close associate of a PEP.
Where a client is identified as a PEP, the Company may require enhanced identity verification, additional source of funds and source of wealth documentation, approval from senior compliance personnel, and increased ongoing monitoring.
The Company reserves the right to decline, restrict, suspend, or terminate a relationship where the risks associated with a PEP or connected person are considered unacceptable.
9. SANCTIONS SCREENING
ArkBridge screens clients and connected persons against applicable sanctions lists, watchlists, and other financial crime databases.
Such screening may include lists maintained by the United Nations, the United States Office of Foreign Assets Control (“OFAC”), the European Union, the United Kingdom, and other recognised national or international authorities.
Where sanctions concerns arise, the Company may refuse an application, suspend or restrict an account, block or delay transactions, terminate a business relationship, or report the matter to a competent authority where required or permitted by law.
10. CORPORATE ACCOUNT VERIFICATION
Corporate clients may be required to provide a certificate of incorporation, constitutional or formation documents, a register of directors, a register of shareholders, proof of business address, beneficial ownership information, and documentation identifying authorised signatories.
The Company may also request information concerning the nature of the entity’s business, expected account activity, source of funds, source of wealth, counterparties, transaction volumes, and ownership or control structure.
The Company reserves the right to identify and verify any individual who directly or indirectly owns, controls, manages, or acts on behalf of a corporate account.
11. BENEFICIAL OWNERSHIP
The Company may identify and verify the ultimate beneficial owners of legal entities and other arrangements.
A beneficial owner may be required to provide identity documentation, proof of residential address, source of wealth information, source of funds information, and any other supporting documentation considered necessary by the Company.
Failure to disclose complete and accurate beneficial ownership information may result in the rejection, restriction, suspension, or closure of the relevant account.
12. ONGOING MONITORING
Customer due diligence is an ongoing process and does not end when an account is opened.
The Company may periodically review client information, update verification records, assess account and transaction activity, reevaluate risk profiles, conduct additional sanctions or adverse media screening, and request renewed or supplementary documentation.
Clients must promptly notify the Company of any material change to their personal details, residential address, tax residency, contact information, ownership structure, authorised representatives, source of funds, or source of wealth.
13. FAILURE TO PROVIDE INFORMATION
Where requested information or documentation is not provided, is incomplete, cannot be verified, or is otherwise unsatisfactory, the Company may delay account activation, suspend trading privileges, reject deposits, delay or refuse withdrawals, restrict account functionality, or terminate the business relationship.
The Company shall not be liable for any loss, delay, missed opportunity, or other consequence arising from restrictions imposed for legal, compliance, security, or risk management purposes.
14. RECORD RETENTION
The Company may retain KYC, due diligence, transaction, communication, and supporting records for the periods required by applicable law, AML obligations, regulatory requirements, dispute resolution needs, fraud prevention measures, and the Company’s legitimate business interests.
Records may continue to be retained after an account has been closed where such retention is legally required or reasonably necessary.
15. DATA PROTECTION
Personal information collected under this Policy shall be processed in accordance with the Company’s Privacy Policy, applicable data protection laws, and the Company’s legal, regulatory, security, and compliance obligations.
Information may be shared with identity verification providers, compliance service providers, payment institutions, financial institutions, professional advisers, regulators, law enforcement authorities, courts, and other authorised third parties where such disclosure is necessary to verify identity, prevent financial crime, comply with legal obligations, or protect the integrity and security of the Platform.
16. POLICY REVIEW
The Company reserves the right to amend this KYC Policy at any time in response to legal or regulatory developments, changes in applicable standards, operational requirements, risk management considerations, or changes to the Company’s products and services.
Any updated version shall become effective upon publication on the Platform or on the Company’s website, unless a different effective date is specified.
17. CONTACT INFORMATION
Questions regarding this Policy may be directed to OrynthBridge Technologies Ltd, Trust Company Complex, Ajeltake Road, Ajeltake Island, Majuro, Marshall Islands MH96960.
Enquiries may be submitted by email to support@arkbridge.com.