Client protection
How ARKBRIDGE protects client funds and trading accounts
ARKBRIDGE maintains a client-protection framework designed to support the safeguarding of client funds, secure trading accounts, payment verification and financial-crime prevention. These operational controls are intended to promote the integrity and security of client assets throughout the client relationship.
Protecting client funds begins with clear operational controls, transparent responsibilities and robust account-security procedures.
Client funds are kept separate
Designated client accounts
Funds received for client trading accounts are maintained in designated client accounts through banking and payment arrangements established by ARKBRIDGE in accordance with its internal safeguarding procedures.
Operationally separate from company funds
These arrangements are designed to keep client funds operationally separate from the company’s own operating funds. Client balances are recorded independently and are not intended to be used to finance ARKBRIDGE’s day-to-day operating expenses, business activities or general corporate obligations.
Regular internal reconciliation
ARKBRIDGE performs regular internal reconciliations designed to compare client account balances with the corresponding funds maintained through its banking and payment arrangements, helping to support the accuracy and integrity of client records.
Ownership
Our safeguarding framework
ARKBRIDGE maintains internal operational controls designed to safeguard client funds, protect client accounts and support financial-crime prevention through appropriate banking, payment and operational arrangements.
ARKBRIDGE is owned and operated by
OrynthBridge Technologies Ltd
Reg. No. 137061
Trust Company Complex
Majuro 96960
Marshall Islands
Third-party financial service providers
Where banking, payment processing or other financial services are required, ARKBRIDGE works with established third-party financial service providers selected in accordance with its operational and compliance requirements. These providers may change from time to time as part of normal business operations.
Regulated partner register
Review the public register of regulated partners, including dxFeed: legal names, regulators, licence numbers, exact services, contracting entity and client money handling.
Safeguarding
Client fund safeguarding
ARKBRIDGE applies internal procedures designed to support the secure handling and operational safeguarding of client funds throughout the funding and withdrawal process.
Operational separation of client funds from company operating funds.
Regular internal reconciliation of client balances.
Identity and payment-method verification.
Anti-money laundering and financial-crime controls.
Ongoing monitoring of account activity for unusual or potentially fraudulent transactions.
Internal review procedures for higher-risk payment requests.
Where client funds are maintained through financial institutions that participate in statutory depositor or compensation schemes, any protection that may apply is determined solely by the relevant institution, applicable law and the client’s eligibility. The existence of banking or payment relationships should not be interpreted as a guarantee of statutory compensation or protection.
Account security
Two-factor authentication
When enabled, two-factor authentication (2FA) requires a second form of verification in addition to the client’s password, helping to reduce the risk of unauthorised access if login credentials have been compromised.
Additional verification may be required for
Account login.
Password or security-detail changes.
Withdrawal requests.
Changes to payment information.
Access from an unfamiliar device or location.
Other activity identified as unusual or presenting an elevated security risk.
ARKBRIDGE representatives will never ask clients to disclose their password or any two-factor authentication code.
Withdrawals
Withdrawal protection
Withdrawal requests are subject to identity, account ownership and payment-method verification before processing.
Withdrawal requests may be subject to additional review where there is
A new or modified payment destination.
Unusual account activity.
A mismatch between the account holder and the payment method.
An incomplete identity verification or source-of-funds review.
A suspected account-security incident.
A legal, sanctions, fraud or anti-money laundering concern.
These procedures are designed to help reduce the risk of funds being released to an unauthorised third party and to protect the integrity of client accounts.
Financial crime prevention
ARKBRIDGE maintains internal procedures designed to detect and help prevent money laundering, terrorist financing, fraud, sanctions evasion and other forms of financial crime.
Risk-based monitoring may be applied to client onboarding, funding activity, withdrawals and ongoing account activity. Where required, ARKBRIDGE may request additional documentation or temporarily delay the processing of certain transactions while appropriate verification is completed.
Disclosures
Important information
The safeguards described in this document are operational controls designed to promote the security and integrity of client funds and trading accounts.
Operational limits
While these controls are intended to reduce operational and financial risks, they cannot eliminate every risk associated with banking systems, payment providers, cyber incidents, insolvency events or other external circumstances.
Not protection against losses
Client-fund safeguarding should not be interpreted as protection against trading losses, adverse market movements or the risks associated with leveraged CFD trading.
Understand the risks
CFDs are complex leveraged products and involve a substantial risk of loss. Clients should ensure they fully understand the risks involved before trading.
Last reviewed
4 August 2026
Document version
1.0
Responsible department
Compliance